Welcome to our Knowledge Base
Tip: Start typing in the input box for immediate search results.
Advisor Guidelines
Policies, procedures, and support.
Branding
- Articles coming soon
Communication
4 ARTICLES
Client/Advisor Communication Protocol
2 ARTICLES
Fund Company Communication to Clients
1 ARTICLE
Investor Profile Review, IPQ & MIAA
3 ARTICLES
Client Account Opening
Account Relationship
11 ARTICLES
Cash and Security Movement Requests
- Depositing Funds into a Client Account
- Non-Registered Withdrawals
- Systematic Recurring Deposits
- Increasing or Decreasing RIF/LIF Withdrawal Payments
- Withdrawal from Registered Accounts
- Withdrawals from RESP/RDSP Accounts
- Withdrawals from ITF Accounts
- Updating Client Bank Account Information
- CFG Pool Valuation Dates
9 ARTICLES
Client Information Updates
2 ARTICLES
Financial Planning and Tax Filing
4 ARTICLES
CFG and NBIN Systems
Client Access
10 ARTICLES
Featured Articles
Popular Articles
Newest Articles
Frequently Asked Questions
What are the steps to submit a purchase order?
Here's the process to submit a purchase order:
- Fill out the purchase order form.
- Obtain the necessary approvals from your manager or department head.
- Submit the approved purchase order to the procurement team.
Where can I find templates for customer presentations?
We have a library of customer presentation templates within the Sales & Marketing section of our knowledge base.
What is the process for requesting time off?
- Access our Time Off Request form.
- Fill out the form, including your desired dates and any relevant notes.
- Submit the form to your manager for approval.
